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We Are Europe - Right Here in the US - Swift Fulfillment from Our California Warehouse Within 24 Hours
We Are Europe in the US! Fulfill Within 24 Hours from California!

FAQs

The Basics on Shopping with Atlantic  

Q: There is something I like but it is not available in my size or color. Can I pre-order? 

A: We do our very best to keep all our beautiful and elegant European products in stock, but sometime our bestsellers are tough to keep on hand - no worries; you will be conveniently provided a pre-order option and save 10% of your order as well.  

Q: How long will it take for my order to arrive?

A: At Atlantic Children your experience and time are valuable to us and we strive to send out your orders as soon as possible with a fulfillment within 24 hours! Shipping timing depends on your location and which method you choose at checkout. We offer four different types of shipping (weekends and holidays may impact the shipping timeline).

 

  • Economy shipping which is estimated at 5-8 business days to arrive
  • Standard shipping which is estimated at 3-4 business days to arrive 
  • Express shipping which is estimated at 1-2 business days to arrive
  • Next business day shipping.
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    Q: Will I receive tracking info? 

    A: Yes, we want you to be fully informed about your order and where it is on its way to you; please know that as a valuable customer you will receive constant communication about your order. 

    Q: I would love to work for you; do you have any openings?

    A: We are super happy to hear you'd like to share your skills and talents with us and we always want to hear from talented prospects! Please feel free to e-mail your resume at hello@atlanticchildren.com and write in the subject line “Candidate”

    Q: What is your return policy?

    A: If you find that you don't love the fit of an item you ordered, we will review your request for a return that is available within 14 calendar days from the date of delivery per the return policy available here

    Q: Do you offer gift cards for your store?

    A: We do! Atlantic Children is happy to offer ecards for redemption on our site. All gifts cards purchased on our platform are non-refundable. 

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